Privacy Policy

1. Introduction

Unitz AI Inc. (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

2. Data We Collect

We collect several types of information from and about users of our Service, including:

• Identity Data: Includes first name, last name, username, and social security numbers or tax ID (where required for screening).
• Contact Data: Includes billing address, delivery address, email address, and telephone numbers.
• Financial Data: Includes bank account and payment card details. We use third-party payment processors (Stripe) and do not store full card numbers.
• Property Data: Includes information about properties you manage, lease agreements, floor plans, and maintenance records.
• Tenant Data: Includes information necessary for tenant screening, credit reports, background checks, and lease management.
• Technical Data: Includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, and browser plug-in types and versions.
• Usage Data: Includes information about how you use our website, products, and services.

3. How We Use Your Data

We use information that we collect about you or that you provide to us, including any personal information:

• To provide, maintain, and improve our Service.
• To process transactions and send related information, including confirmations and invoices.
• To manage your account and provide customer support.
• To perform background checks and credit screenings as requested by Property Managers.
• To send you technical notices, updates, security alerts, and administrative messages.
• To detect, prevent, and address technical issues or fraudulent activity.
• For machine learning and AI improvements, using anonymized and aggregated data to ensure privacy.

4. Data Sharing & Third Parties

We do not sell your personal data. We may share your personal information with:

• Service Providers: We use third-party vendors to perform services such as hosting (Neon/Vercel), payment processing (Stripe), and AI services (OpenAI/Anthropic).
• Property Managers/Landlords: If you are a tenant, your information is shared with the property manager or landlord you are applying to or renting from.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

5. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

For a detailed explanation of the cookies we use, how they are categorised, and how you can manage your preferences, please see our Cookie Policy.

Optional accessibility preferences (such as reduced motion, high contrast, and larger text) are stored locally on your device under unitz-accessibility as boolean settings only. They are not used for tracking or advertising. You can reset them from the accessibility settings dialog or clear site data in your browser. See our Accessibility Statement.

6. Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls. Any payment transactions will be encrypted using SSL technology.

7. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

8. Your Rights (GDPR & CCPA)

Depending on your location, you may have the following rights regarding your personal information:

• Access and Portability: The right to request copies of your personal data.
• Rectification: The right to request that we correct any information you believe is inaccurate.
• Erasure: The right to request that we erase your personal data, under certain conditions.
• Object to Processing: The right to object to our processing of your personal data.
• Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.

9. Children's Privacy

Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.

10. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date at the top.

11. Artificial Intelligence

Some features use AI to assist with search, drafting, triage, and document extraction within your account. We may use third-party AI providers under contract. Where configured, personal information is anonymized before external processing. See our AI Transparency notice for capabilities, limitations, and how to report concerns.

12. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at: privacy@unitz.ai